COOKIE POLICY

What's a cookie?

A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

We are required to obtain your consent for all non-essential cookies used on our website. We will only set non-essential cookies on your device where you have given your explicit consent through our cookie consent mechanism. You can choose to accept or reject non-essential cookies at any time.

You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Essential cookies are necessary for core site functionality (such as security, logging in, or making payments). Blocking or deleting them may cause parts of the site to stop working properly.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards to how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

Cookies are either:

  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer.

  • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

Cookies can also be categorised as follows:

  • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when booking a session. Without these cookies, the services available to you on our website cannot be provided.

  • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

  • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features.

  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

  • First and third party cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than ours, such as where we use payment providers or embedded services.

We use both first and third party cookies on this website, and these are detailed below. For third-party cookies (such as those set by Stripe, Square, Google, or Squarespace), you can also manage your preferences directly through those providers’ own cookie and privacy settings in addition to the controls we provide on our site.

Cookies we use

Consent management

  • Cookies: ss_cookieAllowed, CookieConsent

  • Purpose: Stores whether the user has consented to cookies and remembers those preferences.

  • Duration: 1 year / varies

Marketing cookies

  • Cookies: ss_cid, ss_cpvisit, ss_cvr, ss_cvt

  • Purpose: Used for marketing and tracking visitor behaviour across sessions.

  • Duration: Varies / Session

Statistics cookies

  • Cookies: ss_cvisit, SS_MID, SS_MATTR, SS_lastvisit, dd_cookie_test_#

  • Purpose: Collect anonymous statistics on visits and usage of the site.

  • Duration: Session / Persistent

User segment

  • Cookies: user_segment

  • Purpose: Set by Squarespace for internal functionality.

  • Duration: Varies

Security & essential session cookies

  • Cookies: crumb, test, PHPSESSID

  • Purpose: Essential for site security and maintaining user sessions.

  • Duration: Session

Google reCAPTCHA

  • Cookies: rc::a, rc::c (gstatic.com)

  • Purpose: Helps prevent spam and abuse by distinguishing humans from bots.

  • Duration: Session / Persistent

Stripe cookies (payment security)

  • Cookies: __stripe_mid, __stripe_sid, m, 1, _mf, _ab, id (m.stripe.com / m.stripe.network)

  • Purpose: Essential for secure payments and fraud prevention.

  • Duration: 24 hours – 2 years

Cookiebot tracker

  • Cookies: 1.gif

  • Purpose: Used by Cookiebot to manage consent.

  • Duration: Session

Managing your cookies

You can alter your cookie preferences at any time by clicking on cookie preferences at the bottom of the page. Please refresh your page to ensure that the new settings have taken effect.

You can also control your cookie settings through your web browser. You can opt out of being tracked by Google Analytics across all websites, by going to http://tools.google.com/dlpage/gaoptout.

Except for essential cookies, all cookies will expire after the durations set out above, unless deleted through your browser settings. You can also delete any cookies stored on your device at any time through your browser settings, giving you full control over your data.

This Cookie Policy is always accessible via the footer of our website and through the cookie consent banner.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. If we make significant changes, we will notify you either through a notice on our website or by another appropriate means.

If you have any questions about the cookies that we use, feel free to email us at natalie@nataliemobbs.com.